In addition to the statutory warranty of 2 years, Isabella provide a 2 year guarantee on all our products. If the products are registered online within 2 years from date of purchase, the warranty is extended to 3 years. However, this only applies to factory new awnings purchased within latest two years.
General Provisions for warranty
The Sale of Goods Act covers all defects that were present at manufacture, or where the cause of the fault was present at time of delivery. Read more
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Isabella Int. Camping Ltd
Drakes Farm, Drakes Drive Long Crendon
Buckinghamshire HP18 9BA
Tel.: 01844 20 2099
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We send emails containing tips and tricks about camping, product news, competitions, special offers and much more regarding Isabella etc. You can expect to receive approximately 2–3 newsletters by email per month.
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If you have registered a tent in our Isabella Club, we also use the data to document this.
The legal basis for our collection/storage/processing of personal data is based on Article 6(1)(a) of the General Data Protection Regulation, relating to consent.
The intention behind our newsletter is to create interest in our company and products as well as to put the spotlight on camping in general.
Your information is stored indefinitely, but you can at any time ask to be deleted from our systems. Please just contact firstname.lastname@example.org.
If you have registered a tent, we will store the data on this until the tent is no longer covered by the extended warranty – a maximum of three years from the date of purchase.
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In certain cases, you have the right to object to our processing of your personal data; see Article 21 of the General Data Protection Regulation. You may also object to the processing of your data for direct marketing purposes.
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Last updated 28.06.2018