Prevent creases in your windows
To help prevent creases in the window foil, we recommend hanging the window panels above a warm place, such as a radiator, without allowing them to touch it. Do this a few days before setting up the awning for the first time after it has been stored folded for a longer period. For awning models with a reversible curtain system, it is important to remove the small curtain holder wheels before folding the awning to avoid damaging the windows.
Due to environmental regulations, it is no longer permitted to use the heavy metal-based plasticiser barium/cadmium. As a replacement, barium/zinc is now used, which unfortunately changes the structure of the window foil. As a result, deeper-lying "shimmering" effects may occur, and folding creases can appear more visible than before. In some of these double folding creases, there may be marks that resemble a small "scar" in the foil. Unfortunately, this cannot currently be avoided. However, Isabella guarantees the use of window foil that meets our stringent requirements for durability, including resistance to UV radiation and temperatures ranging from -25°C to +60°C.
To help prevent creases and wrinkles, we recommend hanging the window panels in a warm place (for example, above a radiator without making direct contact with it) for a couple of days before the first setup after extended storage in a folded position. We also recommend reusing the foam packaging material supplied with your awning every time it is packed away, as this helps maintain and protect the windows.
FAQ: How can I avoid wrinkles in my awning windows?
Why do the windows in my awning develop wrinkles or creases? add
Wrinkles and creases in the awning window foil can occur after long periods of storage when the awning has been folded. This is partly due to the modern environmentally friendly materials used in the production of the window foil.
How can I remove or reduce wrinkles in the window foil? add
To reduce wrinkles and creases, Isabella recommends hanging the window panels in a warm place a few days before the first setup. For example, you can hang them above a radiator, ensuring they do not come into direct contact with the heat source. The warmth helps the foil straighten out.
What causes the visible creases or "marks" in the windows? add
Due to environmental regulations, heavy metal-based plasticisers such as barium/cadmium are no longer permitted. Instead, barium/zinc is now used, which can make folding creases more visible than before. As a result, minor marks or creases may appear in the foil without affecting its durability or functionality.
Do creases and marks affect the quality of the windows? add
No. Isabella uses window foil designed to withstand both UV radiation and temperatures ranging from -25°C to +60°C. Any creases or minor marks are cosmetic and do not affect the durability of the windows.
How can I protect the windows during storage? add
We recommend reusing the foam packing material supplied with your awning every time it is packed away. This helps protect the windows and reduces the risk of marks and creases.
Can cold and heat affect the window foil? add
Yes, temperature changes may temporarily affect the appearance of the foil. However, Isabella windows are designed to withstand extreme temperatures between -25°C and +60°C without losing their functionality or durability.